Cleaning Guides

SYNTHETIC CARPET WITH URINE CONTAMINATION GUIDE

Professional Carpet Cleaning Guide – Urine Neutralisation for Carpets

Step 1: Pre-Vacuuming

  • Thoroughly pre-vacuum the carpet to remove loose dirt and debris.


Step 2: Prepare Pre-Spray Solution

  • Mix High Power Urine Neutraliser and Mattress Pre-Spray at 250ml per litre.


Step 3: Apply Pre-Spray

  • Apply a heavy, even coat of pre-spray using overlapping passes.

  • Allow the solution to dwell for 15 minutes, during which it will break down urine and deodorise the carpet.


Step 4: Agitation

  • After dwell time, use manual or mechanical scrubbing methods to thoroughly agitate the carpet fibres.


Step 5: Rinse Extraction

  • Prepare your rinse solution by mixing High Performance Rinse at 15ml per 10 litres of clean water.

  • Rinse extract the carpet slowly and methodically using your cleaning wand.

Tip: For every wet pass, follow with at least two dry passes.
On polypropylene and polyester carpets, zig-zagging or “shark’s teeth” will not permanently disrupt the pile, but for a professional finish, maintain a uniform pass pattern.


Step 6: Repeat or Flush (If Required)

  • If stains or odour remain, re-apply High Power Urine Neutraliser and Mattress Pre-Spray to affected areas.

  • You may also use a water claw to flush heavily contaminated areas.

  • This process will further deodorise the carpet fibres.


Step 7: Protective Coating

  • To limit future contamination, apply WS Advanced Fabric Stain Protection at a 1:1 dilution.

  • This provides a long-lasting dirt and hydrophobic barrier and can be applied wet or dry.