Cleaning Guides

WOOL RUST REMOVAL / STAIN REDUCTION GUIDE

Important Note:

This method is intended as a salvage treatment for heavily soiled or “trashed” wool carpets.
This method is suitable for urine, faeces, red wine, tea, and coffee stains.


Step 1: Pre-Vacuuming

  • Thoroughly pre-vacuum the affected area to remove loose debris.

  • Ensure the carpet is clear of dust, dirt, and particles before chemical application.


Step 2: Prepare Pre-Spray Solution

  • Mix High Power Urine Neutraliser and Mattress Pre-Spray at spotter strength (1:1) — that is, 1 litre of product per 1 litre of water.

  • Apply a small, targeted amount to the stained area only.

  • Attempt to transfer as much residue as possible to a clean white cotton terry towel.


Step 3: Re-Application and Dwell

  • Once no further transfer occurs, reapply the High Power Urine Neutraliser and Mattress Pre-Spray to the affected area.

  • Allow the solution to dwell for approximately 20 minutes to penetrate deeply and neutralise contaminants.


Step 4: Rinse Extraction

  • Prepare your rinse solution by mixing WS Stain Repel Rinse at 30ml per 10 litres of clean water in your extraction machine.

  • Rinse extract the treated area slowly and methodically, ensuring complete removal of residues.

Important:
For every wet pass, follow with at least two dry passes.
Maintain uniform, straight passes to avoid pile distortion or “shark’s teeth,” which can become permanent in wool carpets.


Step 5: Repeat as Necessary

  • Steps 4–6 may need to be repeated multiple times to achieve further reduction of heavy soiling or staining.

  • Continue until no further transfer or visible staining occurs.


Step 6: Deodorisation

  • WS Stain Repel Rinse is effective at deodorising wool and removing odours during wet extraction.

  • For enhanced results, a premium deodoriser may be added to the rinse tank or lightly sprayed after extraction.


Step 7: Re-Apply Protective Coating

  • Once the carpet is clean and dry, apply WS Advanced Fabric Stain Protection at a 1:1 dilution.

  • This creates a long-lasting dirt and hydrophobic barrier, protecting the carpet from future staining.

  • Application can be done wet or dry, depending on the situation and equipment available.