Cleaning Guides

WOOL DESTROYED URINE CONTAMINATED AREA GUIDE

Professional Carpet Cleaning Guide – Intensive Treatment for Severely Damaged Wool Carpets

 

Step 1: Pre-Vacuuming

  • Thoroughly pre-vacuum the affected area to remove loose debris.

  • Ensure all dust and dirt are removed before chemical application.


Step 2: Prepare Pre-Spray Solution

  • Mix High Power Urine Neutraliser and Mattress Pre-Spray at 250ml per litre of water.


Step 3: Apply Pre-Spray

  • Apply a heavy, even coat to the carpet using overlapping passes.

  • Allow the solution to dwell for 15 minutes, during which it will break down urine and deodorise the carpet.


Step 4: Agitation

  • After dwell time, use manual or mechanical scrubbing methods to thoroughly agitate the carpet fibres.

  • This helps lift contaminants and ensures the pre-spray penetrates effectively.


Step 5: Rinse Extraction

  • Prepare your rinse solution by mixing High Performance Rinse at 15ml per 10 litres of clean water in your extraction machine.

  • Rinse extract the carpet slowly and methodically.

Important:
For every wet pass, follow with at least two dry passes.
Maintain uniform, straight passes to prevent pile distortion or “shark’s teeth,” which can become permanent on wool carpets.


Step 6: Repeat or Spot Treatment

  • If staining remains, re-apply High Power Urine Neutraliser and Mattress Pre-Spray to brighten affected areas.

  • Allow to dwell or use a water claw to flush out heavily contaminated sections.


Step 7: Protective Coating

  • To extend the life of the carpet, apply WS Advanced Fabric Stain Protection at a 1:1 dilution.

  • This creates a long-lasting dirt and hydrophobic barrier and can be applied wet or dry.