Guides

When it comes to tackling stubborn stains and heavy soiling, knowing which product to reach for can make all the difference. BrightChem’s specialist solutions are designed to target specific soil types, ensuring a cleaner, fresher, and more professional finish every time.

Here’s a quick guide to when and how to use our Solvent Spotter, WS Hybrid Pre-Spray, and High-Power Urine Neutraliser.

Solvent Spotter – Targeted Stain Remover

Best for: Solvent-soluble, oil-based stains

Applications:

• Paint & varnish spots

• Cosmetics (makeup, lipstick, mascara)

• Chewing gum & sticky residues

• Inks, markers & pen stains

• Polymer-based soils (slime, adhesives)

Performance:
Solvent Spotter is designed to cut through tough, oil-based contaminants that water-based products simply can’t shift. Its clear solvent formula penetrates and breaks down stubborn residues, lifting them out of fibres for easier removal. Perfect for targeted spot treatment when dealing with problem stains.

WS Hybrid Pre-Spray – Multi-Purpose Cleaner (50/50 Dilution)

Best for: Mixed water- and oil-based soiling

Applications:

• Food residues & grease

• Soft drink & sugary spills

• Blood & protein-based stains

• Lipstick & cosmetic residues

• Tea & coffee

Performance:
Formulated as a high-alkaline solvent & enzyme blend, WS Hybrid Pre-Spray is highly versatile. It’s especially effective in high-traffic areas, cutting through food oils, organic residues, and particulate soiling. Ideal for pre-spraying large carpeted areas before rinse extraction, leaving fibres fresh and ready for a uniform finish.

High-Power Urine Neutraliser & Mattress Pre-Spray

Best for: Organic odours & contamination

Applications:

• Pet & human urine

• Vomit (animal or human)

• Red wine

• Faecal contamination

• Rust stains

Performance:
This specialist formulation works at the molecular level to neutralise odours and break down protein and tannin-based stains. Particularly useful for mattresses, upholstery, and carpets affected by organic soiling. By oxidising and digesting the source of the stain, it not only removes visible contamination but also tackles lingering odours, leaving treated areas hygienic and fresh.

Pro Tip: Always start with the least aggressive method and test products in an inconspicuous area first. For full stain removal guidance, check out our BrightChem Spotting Guide.

• Mix High Power Urine Neutraliser + Mattress Pre-Spray (1:1). (Use beat if needed)

• Apply to urine-stained area only.

• Let dwell for 15 minutes.

• Flush with a water claw if heavily soiled.

• Repeat if odour or stain remains.

• High Performance Pre-Spray

• High Performance Rinse

• Solvent Spotter

• Mix: 250 ml per litre of water.

• Dwell for 15 minutes.

• Brush into carpet.

• Rinse with 30 ml per 10 L water.

• Spot Treat remaining stains with Solvent Spotter.

Apply Solvent Spotter by tamping the area with a spotting brush to agitate, then blot with terry towels until no further transfer occurs.

Upholstery & Fine Fabric Pre-Spray at a 1:1 dilution and apply as needed.

Rinse using High Power WS Neutralising Acidic Rinse, diluted at 30ml per litre.

WS High Power Pre-Spray – Use at 30 ml per 1 litre. 

Rinse / Extract – Use High Power WS Neutraliser Acidic Rinse at 15 ml per 10 litres.

Spotter? use 1 : 1 per 1 litre

• Mix: High Power Urine Neutraliser / Mattress Pre-Spray at 500 ml per litre of water.

• Apply.

• Dwell 15 minutes.

• Agitate fibres.

• Rinse with 30 ml per 10 L WS Stain Repel Rinse.

• Repeat if needed.

• High Power Urine Neutraliser & Mattress Pre-Spray

• High Performance Rinse

• Mix Pre-Spray: High Power Urine Neutraliser + Mattress Pre-Spray, 500 ml/L.

• Apply: Coat the entire mattress evenly.

• Dwell: 15 minutes to break down soils and odours.

• Rinse & Extract: Use High Performance Rinse, 15 ml/10 L

• Repeat if Needed: For stubborn areas, repeat application and extraction.

• Dry: Allow to dry thoroughly with good airflow.

Materials Needed:

• BrightChem High Power Pre-Spray

• BrightChem High Power Acidic Rinse

• Clean white cotton towels

• Soft brush or microfibre cloth

• Extraction machine (optional)

Instructions:

1. Mix High Power Pre-Spray at 30Ml per Litre

2. Apply Pre-Spray

3. Dwell Let the pre-spray sit for 10–15 minutes to break down sugars and pigments.

4. Agitate & Blot

   • Lightly brush the fibres and blot with a clean towel to lift as much juice as possible.

5. Rinse

   • Mix High Power Acidic Rinse 15ml per 10 Litres

   • Use extraction or blotting to remove rinse solution.

6. Repeat if Needed

   • For stubborn staining, repeat steps 2–5 until clean.

     • Allow the carpet to dry naturally or use airflow to speed drying.

• Two Options of Pre-treatment 

• Option 1: Mix Pre-Spray: High Power Urine Neutraliser + Mattress Pre-Spray 1:1 (spotter strength).

• Option 2: Use Solvent spotter

• Apply a small amount to the stained area.

• Blot with a clean white cotton terry towel to transfer residue.

• Reapply Pre-Spray if needed.

• Rinse with 30 ml per 10 L WS Stain Repel Rinse using extraction.

• Repeat steps 3–6 until no further transfer or visible staining occurs.

Scrape Off Excess – Carefully remove any solid material.

Pre-Spray – Apply WS High Power Pre-Spray and allow a 15 minute dwell.

Rinse / Extract – Use High Power WS Neutraliser Acidic Rinse at 15 ml per 10 litres

WS HIGH POWER PRE-SPRAY

High Power WS Neutraliser Acidic Rinse

Spotter

Solvent Spotter Neat Or WS HIGH POWER PRE-SPRAY– Mix at 50:50 

Rinse / Extract – Use High Power WS Stain Repel Rinse.

1. Mix Pre-Spray: High Power Urine Neutraliser + Mattress Pre-Spray 1:1 (spotter strength).

2. Apply a small amount to the affected area.

3. Blot with a white cotton terry towel to transfer residue.

4. Reapply Pre-Spray if needed.

5. Dwell ~20 minutes.

6. Rinse with 30 ml per 10 L WS Stain Repel Rinse.

7. Extract carefully, following each wet pass with at least two dry passes.

8. Repeat steps 3–7 until no further transfer or visible staining occurs.

Materials Needed:

• BrightChem Solvent Spotter

• Clean white cotton towels

• Soft brush or microfibre cloth

Instructions:

1. Apply Solvent Spotter

   • Target a small amount of  Solvent Spotter directly onto the Blu Tack residue.

2. Dwell

   • Allow the solvent to penetrate for a few minutes to soften the Blu Tack.

3. Lift Residue

   • Gently blot and scrape softened Blu Tack using a clean white towel or soft spatula.

   • Avoid rubbing aggressively to protect carpet fibres.

4. Repeat if Needed

   • Reapply Solvent Spotter and lift again until the residue is gone.

5. Clean Area

   • Blot with a damp cloth to remove any remaining solvent.

   • Allow carpet to dry naturally.

Scrape Off Solids – Carefully remove any excess chocolate.

Pre-Spray – Apply WS High Power Pre-Spray to the stained area.

Rinse / Extract – Use High Power WS Neutraliser Acidic Rinse

Spotter? WS High Power Pre-Spray 1: 1

• Check Fabric: Wool, viscose, or advanced synthetics; check tags.

• Vacuum: Remove dust and debris.

• Test Spot: Apply BrightChem Upholstery & Fine Fabric Pre-Spray to a hidden area.

• Mix Pre-Spray: 30 ml/L (standard) or 250 ml/L (heavy soil).

• Apply & Dwell: Spray BrightChem Upholstery & Fine Fabric Pre-Spray evenly, keep damp, dwell 5–10 min; lightly brush stubborn areas.

• Spot Clean: Use 1:1 BrightChem Upholstery & Fine Fabric Pre-Spray/water on stains, blot and agitate.

• Rinse & Extract: Rinse, then apply WS Stain Repel Rinse; extract thoroughly.

• Dry: Airflow or speed dry; avoid direct sunlight

Materials Needed:

• High Performance Pre-Spray

• High Performance Rinse

• Solvent Spotter

• Soft brush or microfibre cloth

• Extraction machine (optional)

Instructions:

1. Prepare Pre-Spray

   • Mix High Performance Pre-Spray: 250 ml per litre of water for heavy soiling.

2. Apply Pre-Spray

   • Spray a small, targeted amount on the bitumen or tar stain.

   • Avoid over-saturating surrounding carpet.

3. Dwell Time

   • Allow the pre-spray to sit for 10–15 minutes to loosen the tar/bitumen.

4. Agitate

   • Gently brush the stained area to help lift the product and break up residues.

5. Spot Treatment

   • Apply Solvent Spotter directly to any remaining bitumen or tar.

   • Blot with a clean cloth or microfibre towel to lift the residue.

   • Repeat if necessary, but avoid aggressive rubbing that may damage fibres.

6. Rinse

   • Prepare High Performance Rinse: 30 ml per 10 L of clean water.

   • Rinse the treated area carefully, using extraction if possible to remove residues.

7. Repeat if Needed

   • For stubborn tar or bitumen, repeat steps 2–6 until the carpet is clean.

     • Allow the carpet to dry naturally or use airflow to speed drying.

• BrightChem Solvent Spotter

• Clean white cotton towels

• Soft spatula or blunt scraper

• Soft brush (optional)

Instructions:

1. Apply Solvent Spotter

   • Place a small amount of Solvent Spotter directly on the slime.

2. Dwell

   • Allow the solvent to sit for a few minutes to soften the slime.

3. Lift Slime

   • Gently scrape and blot with a spatula or towel.

   • Avoid aggressive rubbing to protect carpet fibres.

4. Repeat if Needed

   • Reapply Solvent Spotter and lift until all slime is removed.

     • Blot with a damp cloth to remove any residual solvent.

     • Allow carpet to dry naturally.

Spotter – Mix WS High Power Pre-Spray 1:1 with water. 

Irn Bru Stains – Use High Power Urine Neutraliser at 1:1 with water, or neat if required for stubborn stains.

Hybrid Pre-Spray 

Spot Treatment? – For stubborn marks, use a solvent-based spotter as required.

Rinse / Extract – Use High Power WS Neutraliser Acidic Rinse at 15 ml per 10 litres.

Note: Turmeric can be a tricky stain to remove. Always manage customer expectations before treatment.

Scrape Off Solids – Carefully remove any excess material.

Pre-Spray – Apply WS High Power Pre-Spray 30ml per litre and allow a 15 minute dwell.

Rinse / Extract – Use High Power WS Neutraliser Acidic Rinse at 15 ml per 10 litres.

Spot Treatment – Apply solvent spotter neat to the stain.
Use a white terry towel to blot, and repeat the process until the stain is fully removed.

Materials Needed:

• Solvent Spotter

• Full Clean? High Performace Prespray and Rinse

• Clean white cotton towels

• Soft brush or microfibre cloth

• Blunt spatula (optional)

Instructions:

1. Apply Solvent Spotter

   • Place a small amount of BrightChem Solvent Spotter directly on the pollen-stained area.

2. Dwell

   • Let the solvent sit for a few minutes to loosen sticky or oily pollen.

3. Lift Pollen

   • Gently blot or scrape softened pollen with a towel or spatula.

   • Avoid aggressive rubbing to protect carpet fibres.

4. Repeat if Needed

   • Reapply Solvent Spotter and lift again until all pollen is removed.

5. Clean Area

   • Blot with a damp cloth to remove any remaining solvent.

   • Allow carpet to dry naturally.

Butter / Fatty Food Removal – Quick Steps

Materials Needed:

• High Power Enzyme Pre-Spray

• WS Stain Repel Rinse

• Clean white cotton towels

• Soft brush or microfibre cloth

• Extraction machine (optional)

Instructions:

1. Mix Pre-Spray

   • Dilute High Power Enmaze Pre-Spray per instructions for greasy/soiled areas.

2. Apply Pre-Spray

3. Dwell

   • Allow the solution to sit for 10–15 minutes to break down fats and oils.

4. Agitate & Blot

   • Lightly brush the fibres and blot with a clean towel to lift loosened residue.

5. Rinse

   • Apply WS Stain Repel Rinse and extract thoroughly to remove any remaining pre-spray and residue.

6. Repeat if Needed

   • For stubborn greasy stains, repeat steps 2–5 until clean.

7. Dry

   • Allow the carpet to dry naturally or speed dry using airflow.

• Solvent Spotter

• Clean white cotton towels

• Soft spatula or blunt scraper

• Soft brush (optional)

Instructions:

1. Apply Solvent Spotter

   • Apply a small amount of Solvent Spotter directly onto the chewing gum.

2. Dwell

   • Let the solvent sit for a few minutes to soften the gum.

3. Lift Gum

   • Gently lift and scrape softened gum with a spatula or towel.

   • Avoid aggressive rubbing to protect carpet fibres.

4. Repeat if Needed

   • Reapply Solvent Spotter and lift again until all gum is removed.

5. Clean Area

   • Blot the area with a damp cloth to remove any remaining solvent.

   • Allow carpet to dry naturally.

• Upholstery & Fine Fabric Pre-Spray

• High Power WS Neutraliser Acidic Rinse

• Spotting tool

• Clean towels

Instructions:

1. Mix Pre-Spray

   • Dilute at spotter strength 1:1 (1 L Pre-Spray per 1 L water).

2. Apply

   • Apply a small amount to the affected area.

3. Scrape

   • Gently use a spotting tool to lift the stain edges.

4. Transfer Soiling

   • Apply Pre-Spray to a clean towel and blot the area to transfer residue.

   • Repeat as necessary until the stain is reduced.

5. Rinse & Extract

   • Mix High Power WS Neutraliser Acidic Rinse at 30 ml per 10 L of water.

   • Rinse and extract thoroughly.

WS High Power Pre-Spray at spotter strength (1:1) or neat.

For anti-browning, apply High Power WS Neutralising Acidic Rinse at 60ml per litre. Wipe the area with a white terry towel and leave to work

• Solvent Spotter

• Clean white cotton towels

• Soft spatula or blunt scraper

• Soft brush (optional)

Instructions:

1. Apply Solvent Spotter

   • Apply a small amount of Solvent Spotter directly onto the chewing gum.

2. Dwell

   • Let the solvent sit for a few minutes to soften the gum.

3. Lift Gum

   • Gently lift and scrape softened gum with a spatula or towel.

   • Avoid aggressive rubbing to protect carpet fibres.

4. Repeat if Needed

   • Reapply Solvent Spotter and lift again until all gum is removed.

5. Clean Area

   • Blot the area with a damp cloth to remove any remaining solvent.

   • Allow carpet to dry naturally.

• Mix:High Power WS Enzyme Pre-spray at 30ml per litre

  Pre-Spray | WoolSafe 

• Apply.

• Dwell 15 minutes or Agitate fibres.

• Rinse with 30 ml per 10 L WS Stain Repel Rinse.

• BrightChem Solvent Spotter

• Dull scraper or butter knife

• White towels or microfiber cloths

• Vacuum cleaner

• Optional: iron on LOW heat, ice pack

Quick Step-by-Step Method

1. Harden Wax
   Allow wax to cool or apply ice pack.

2. Dry Removal
   Gently scrape off hardened wax. Vacuum loose pieces.

3. Solvent Treatment
   Apply BrightChem Solvent Spotter to a towel. Blot wax residue from outside in. Rotate towel often.

4. Heat (If Needed)
   Place towel over area and apply LOW heat. Blot immediately with solvent-treated towel.

High Power WS Enzyme Pre-Spray at 30ml per litre.
Allow to dwell for 15 minutes.
Agitate.
Rinse with High Power Stain Repel at 30ml per 10 litres.

When cleaning natural fibres such as wool, using the right chemistry isn’t just a nice-to-have — it’s essential. Wool is a delicate, protein-based fibre that reacts differently to cleaning agents than synthetic carpets. That’s why Woolsafe-approved products are specifically designed to protect the integrity, colour, and softness of the fibre during and after cleaning.

Why Non-Buffered Products Make a Difference:
Most conventional carpet pre-sprays and rinses are buffered, meaning their pH is maintained at a fixed level. While that can work well for synthetics, it may be harsh on wool, leading to fibre damage, colour bleeding, or even setting stains permanently.

BrightChem Pre-Spray and Rinse:
What sets BrightChem’s Woolsafe range apart is that both their pre-sprays and rinses are non-buffered.

• They self-neutralise as they’re rinsed out.

• There’s no alkaline residue left behind.

• Wool fibres are left soft, clean, and safe.

• This helps maintain warranty conditions and extends the life of the carpet.

  In short:

• ✔ Woolsafe approved

• ✔ Non-buffered formula

• ✔ Safe for delicate natural fibres

• ✔ Excellent cleaning performance without compromising the carpet

Whether you’re a professional cleaner or a client wanting the best care for your flooring, choosing Woolsafe and non-buffered solutions like BrightChem means choosing long-term fibre health and premium results.

Hybrid Pre-Spray | Enzyme & Solvent Pre-Spray 

High Power WS Neutraliser Acidic Rinse – No Residue left behind

High Power WS Pre-Spray | WoolSafe Enzyme Formula for Stubborn Stains & Soiling

WS Stain Repel Rinse | Clean & Protect Carpets with Lasting Stain Resistance

WS Upholstery & Fine Fabric Pre-Spray – WoolSafe Citrus Solvent Power 

Check the carpet carefully for any marks or spillages and treat them with an appropriate spot remover. Use a white cotton terry towel to monitor any colour transfer during the process.

Apply  High Power WS Enzyme Pre-Spray, diluted at 15ml per litre of water.

Rinse with WS Stain Repel Rinse, mixed at 15ml per 10 litres of water.

Apply High Power WS Enzyme Pre-Spray at a dilution rate of 30ml per litre of water.

Allow a dwell time of approximately 15 minutes to let the solution work effectively.

Agitate the carpet fibres thoroughly to ensure the product is evenly distributed.

Rinse using Stain Repel Rinse, mixed at 30ml per 10 litres of water.

WS Upholstery & Fine Fabric Pre-Spray at a ratio of 250ml per litre of water.

Apply a generous amount of the solution evenly across the carpet.

Allow it to dwell for around 15 minutes so the product has time to break down embedded soiling.

Agitate the fibres thoroughly to help loosen the dirt.

Rinse using Stain Repel Rinse, diluted at 30ml per 10 litres of water.

Dilute the High Performance Pre-Spray at 120ml per litre of water.

Apply a generous and even application across the carpet.

Allow it to dwell for approximately 15 minutes to give the solution time to break down the soiling.

Agitate the fibres thoroughly to help release any embedded dirt.

Carry out a rinse extraction using High Power WS Neutraliser Acidic Rinse, diluted at 30ml per 10 litres in the clean water tank.

High Power Urine Neutraliser Pre-Spray at 250ml or 500ml per litre of water, depending on the severity of the urine contamination.

Apply a generous amount evenly over the affected carpet area.

Allow to dwell for approximately 15 minutes to break down the urine.

Agitate the fibres thoroughly to help lift any embedded dirt or residues.

Rinse and extract the solution using Stain Repel Rinse, diluted at 30ml per 10 litres of water

Caution: This method may / will cause irreversible damage to the carpet.

High Performance Pre-Spray at 250ml per litre of water. Apply a generous amount evenly over the carpet.

Allow it to dwell for 10-15 minutes to break down embedded soils.

Agitate the fibres thoroughly to help lift any remaining dirt or residues.

Rinse and extract the solution using High Performance Rinse, mixed at 30ml per 10 litres.

WS High Power Pre-Spray at 30ml per litre of water.

Apply a generous and even coating over the carpet.

Allow it to dwell for 15 minutes to break down soils.

Agitate the fibres thoroughly to help lift any remaining dirt or residues.

Rinse and extract the solution using Stain Repel Rinse, diluted at 30ml per 10 litres of water.

Hybrid Pre-Spray at 60ml per litre of water.

Apply a generous and even coating to the carpet.

Allow it to dwell for 15 minutes to break down embedded soils.

Agitate the fibres thoroughly to help lift any remaining dirt or residues.

Rinse using High Power WS Neutraliser Acidic Rinse, diluted at 30ml per 10 litres in the clean water tank.

Hybrid Pre-Spray at 60ml per litre of water.

Apply the pre-spray to the carpet using overlapping passes to ensure full coverage.

Allow it to dwell for 15 minutes to break down soils.

Agitate the fibres thoroughly to help lift any remaining dirt or residues.

Rinse using High Power WS Neutraliser Acidic Rinse, diluted at 30ml per 10 litres of water.

High Performance Pre-Spray at 60ml per litre of water.

Apply a generous and even coating over the carpet.

Allow it to dwell for 15 minutes to break down soils.

Agitate the fibres thoroughly to help lift any remaining dirt or residues.

Rinse using High Performance Rinse, diluted at 30ml per 10 litres of water.